Leicestershire County Council (LCC) respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a resident of Leicestershire or visitor to our websites (,


Is my visit to this web site anonymous?
Yes! Your visit to our site is anonymous (no personal information about you is recorded or gathered) unless you register to the site to contribute to it or fill in a form requesting information.

Each time you visit our web site, our system automatically recognises your domain name, but not your specific e-mail address.

What's a domain name?
Your e-mail address might look like "", our system only recognises "" but not "another").
If you have provided us with your e-mail, postal address or telephone number and do not want us to contact you in the future, please write to us at or postal address below or call us on 0116 305 5676. We will then ensure that we do not process your contact information for purposes not connected with your initial enquiry.

However, once you have registered to we may need to contact you for administrative or verification purposes in relation to your contributions, or in relation to particular projects. See 'Your Rights' below.

Cookies and Traffic Logs
We use cookies on our websites to collect limited personal information. These cookies are used to assist in the delivery of services to you and for some technical reasons such as mapping co-ordinates. You can use your browser software to restrict or to refuse to accept these, or at a later point in time, to remove them. We do not pass on information gathered from these cookies to any third party without your express consent. Cookies will not be used where the data can be obtained anonymously.

What's a Cookie?
A cookie is small file placed on a user's computer by a Website, which logs information about the user and their previous/current visits for the use of the site next time the user makes contact. More information about cookies can be found in Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003 which can be accessed by going to the Information Commissioner's website ( and following the relevant link.

What are Traffic Logs?
We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.


Our website contains links to other sites. Leicestershire County Council is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our website.


Our privacy statement covers Leicestershire County Council and its websites (,

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so or the law requires/permits it.

Leicestershire County Council is committed to respecting your privacy. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used for the purpose for which it was originally collected or compatible purposes.

Please be advised that any information, unless stated otherwise, will be sent to us via the open internet and is therefore not secure during transmission to us. This is because your information may pass from your contact pc to an internet service provider and then via other providers to Leicestershire County Council, much in the same way as most e-mail correspondence.

The Information Commissioner
The Information Commissioner enforces and oversees the Data Protection Act 1998 and the Freedom of Information Act 2000.
We have to notify the Information Commissioner of the types of personal data we process and for what purpose we use it for and whom we share it with. You can see what is recorded on our Data Protection Notification entry if you search for Leicestershire County Council on the Information Commissioner's Web Site notification number Z5653111

The Data Protection Act 1998 provides you with rights in relation to the personal data we may hold about you, namely:

  • be provided with a copy of your personal data that we process and information concerning the processing.
  • prevent processing likely to cause damage or distress.
  • prevent processing for the purposes of direct marketing.
  • rights in relation to automated decision taking.
  • take action for compensation from the Council if damage results from any breach of the Act by the Council.
  • take action to rectify, block, erase or destroy inaccurate data.

With regard to your rights to be provided with a copy of your personal data, you are entitled to this within 40 days of making the request, providing the request is in writing. Requests must contain the information required to satisfy the Council as to the identity of the person making the request (we may require proof of your identity). Requests must contain the information required to enable the Council to locate the information which is being sought. We will assist you where possible. We may charge up to £10 for this data. Further information about the Data Protection Act can be obtained from:

Information Commissioner
Wycliffe House
Water Lane
Telephone: 01625 545 700
Fax: 01625 524 510

Notification of Changes to Policy
If we decide to change our privacy policy, we will post details of any changes in the Help section on this domain. This will help ensure that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we share it with other parties.

If you have any concerns, questions or comments please email the Council's Data Protection Officer:
Postal Address:
Compliance Manager
Chief Executive's Department
Leicestershire County Council
County Hall